Yes, we have authorized procedures and carry out the transaction in full privacy. The entire details of your credit cards and payments are fully protected whilst you are using the service and we remove all the data from our server on the completion of booking procedure.

All alterations and cancellations are obliged to be shared with the Airport Meet and Greet Heathrow. All amendments will be based on the terms and condition of Airport Meet and Greet Heathrow. The customers who desires to diminish or prolong the stays for their reserved service will be liable to follow the deductions and payments accordingly.

We take the feedbacks and complaints of our customers very seriously and respond them as early as possible. Please contact us at [email protected]. Airport Meet and Greet Heathrow is the booking agent and is liable for the payments and "meet and greet parking" booking procedures but cannot be held the responsible of complaints against any car loss or damages.

Yes, All our service provider's have Fully Comprehensive .

Yes, your car will safe because our professional chauffeur will safely drive your vehicle from airport terminal to a parking lot and park it over there. Our compound is fully secured with the latest security system.

Yes, we are fully insured and our chauffeurs are professional and well trained.

If you face unexpected flight delay, then you must inform us. We will provide you a grace period with no additional parking charges. After this period, you might be charged according to per day parking rates.

If you face unexpected flight delay, then you must inform us. We will provide you a grace period with no additional parking charges. After this period, you may be charged for each additional day.

If you are running late or early please call us to inform so that we can dispatch our chauffeur to meet you at the terminal of the airport timely. If you don't inform us you may incur additional charges.

Upon your arrival, call us and inform about your arrival, we will dispatch a chauffeur with your vehicle. Our driver will meet you outside the airport and hand over your vehicle to you.

Yes, you can make changes to booking information such as vehicle details, phone number. There are no charges to amend these details. Log on to your account and make the changes at least 48 hours before the commencement of your trip.

You can cancel your booking 48 hours before the departure date, except for non-refundable offers. In case of cancellation, a £20 administration fee will be incurred. There is no refund for any cancellation made withing 48 hours of departure date or in case of no show.